New Horizons for Breeze Mobile Banking

Today, Breeze, the online and mobile banking application offered through Standard Chartered Bank is providing bank customers with a long list of unique features. People using Breeze find the functionality of this online and mobile banking solution extremely beneficial as is but according to bank officials, additional features will be added. Some enhancements will take place over the next few months, some over the course of the next year, and of course, changes will occur to meet changes in customer demand.

It is important for people to know that Breeze was designed based on direct customer input. Instead of guessing or following trends, bank officials wanted to develop a viable mobile banking application based on what customers wanted. The only way to accomplish that goal was to ask people the features they felt were most beneficial and those that could be eliminated from the design. Based on the in-depth data gathered from research, the IT department of Standard Chartered Bank was able to design the most innovative mobile banking solution on the market today.

We wanted to address some of the changes are already being developed, features that will enhance an already incredible mobile banking solution. For starters, this platform currently runs as an application on Apples iPhone but next month (September 2010), it will also be available on the iPad. Now, as more mobile devices are developed, opportunity for Breeze to be offered as an online and mobile banking solution increases.

Another change coming to Breeze over the next few months is a bill reminder feature. As the name implies, this feature would work in conjunction with due dates for bills paid through Breeze. Therefore, as a scheduled payment nears its due date, notification would be sent to the customers iPhone automatically. Today, people live very busy lives so overlooking payment on a bill happens. This feature would make handling finances easier, reduce risk of being charged penalties for late payments, and even eliminate risk of the customers credit score from being damaged by a late payment.

The market that will be using Breeze will also be expanded. Today, beta testing was completed in Malaysia and Singapore but two countries next on the list are India and Hong Kong. Already, people in these countries are getting exciting at having the same opportunity as initial users to manage bank accounts in a more efficient manner. Once Breeze has infiltrated these two countries, Standard Chartered Bank has a plan in place to launch the application for international markets.

In addition, while Breeze has already established presence on a variety of social medial websites to include three of the top sites YouTube.com, Facebook.com, and Twitter.com, it is anticipated that other like sites will be added. Standard Chartered Bank understands the value of keeping its current and potential customers abreast of changes within the bank specific to online banking, but also the mobile banking solution Breeze.

Finally, a newer version of Breeze is currently being developed by Standard Chartered Bank. Although the official name could change, at this point it is being targeted to launch as “Typhoon.” With this version, a variety of enhanced features would be available. For instance, to use the “Pay my Bill” or eCheque features of Breeze today, registered payees can only be added through the banks website. However, when Typhoon launches, payees could be added directly from the mobile device.

Banking At The Doorstep The Business Correspondent (bc) Model

Business Correspondent Model is very interesting .Let me start from the basics of BC. Business Correspondent (BC) is an intermediary between the customer and the bank and is a full-service outlet that does not provide as expansive a financial offering as mainstream banks do, but sell all their products (saving accounts, deposits, loans, remittances and insurance products).

FINO has proudly led the approach of making BC services available in India. When FINO began its journey in 2006, its envisaged role was to provide financial inclusion technology to regional entities like MFIs/LFIs. We had thought that these entities would provide a new dimension to the Indian banking system by acting as BCs for regulated financial entities. Surprisingly this did not happen due to myriad reasons, consequent of which FINO transformed its role from a technology provider to a BC – a type of branchless banking wherein the agents appointed by the BCs themselves reach out to the customers. We provide Banking at the Doorstep. When we talk about innovation, the BC model seems to be an innovation in itself.

Today FINO is the largest BC in India with over 5,000 physical points (Bandhus) all across the country. We have a presence at a lot of places

FINO realizes that Bandhus are a very critical part of the delivery chain and customer experience. Hence FINO invests aggressively in their training, insurance benefits and having a code of conduct for them to ensure lower risk and better customer experience.

An innovative technology highway has been laid out by FINO in this very short span of time which has improved the efficacy, coverage and reach of the BC model and financial inclusion in general, in the remotest nook and corners of India.

Importance Of Ssl Certificates On Banking Websites

It is possible for every piece of data to be seen by others unless it is secured by an SSL Certificate. Your customers won’t trust your web site without it.

Why banks need SSL?

SSL Certificates are essential factor to gain Customers confidence in your Services and Brand

SSL stands for Secure Socket Layer, which allows online users to create sessions with Internet sites that are safe and secure i.e. they have the least risk of external contravention. In an Online Banking website, the customers can only be secure with the use of SSL technology. An SSL Certificate ensures that all data passed between the Web server and browser remains private and secure.

To make online banking safe for its Customers all the banks must have SSL Certificates. SSL Certificates is the only answers to questions such as – Will my money be safe? Can someone steal my Personal information?, Can someone access funds or track my transactions?, Could a thief find a way to clean out my bank account?

Thus all the banking websites need SSL Certificates

To enhance Customers Confidence in your Website.
To get accepted globally – expand clientele from all over the world.
SSL is mandatory for sites collecting personal or financial information from their customers.
Most of the consumers now expect safety & security to the part of online services they use.
You value privacy and expect others to trust you.
Banks need to comply with privacy and online security requirements.
SSL is a necessity if you have offices that share confidential information over an intranet.
The most important is to protect your customer’s transactions and provide visitors with proof of your digital identity.

What happens if a bank does not use SSL, What are the risks involved?

Customers are very careful while doing online banking. They are aware of SSL and check for HTTPS before logging in to the website. SSL, Secure Socket Layer is extremely essential for any website, which is collecting sensitive information like personal information, credit card numbers online. Especially banking websites should have SSL Certificates to secure the online transactions of their customer.

Consequences for not deploying SSL certificates on banking website are –

Customer may rebuff to expose his bank account details to the Internet.
Hackers and criminals may track the valuable information.
You can lose a potential customer.
Customers may loose faith and may go to some other bank.
Non-availability of SSL on any Banking Website may affect its brand image or Goodwill.

What is SSL Certificate?
SSL (secure sockets layer) is a communications protocol, which is now the global standard for security
SSL creates an encrypted link between a web server and a web browser to ensure that all data transmitted remains private and secure. The Secure Sockets Layer protects data transferred over http using encryption enabled by a servers SSL Certificate

SSL uses a cryptographic system that uses two keys to encrypt data – a public key known to everyone and a private or secret key known only to the recipient of the message. The public key is used to encrypt information and the private key is used to decipher it. When a Web browser points to a secured domain, a Secure Sockets Layer handshake authenticates the server (Web site) and the client (Web browser). An encryption method is established with a unique session key.

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ATMS and Their Influence on Banking Sectors in Australia

Since deregulation of banking in the mid 1980’s, financial and banking industries in Australia have become increasingly competitive and innovative. Australia is ranked as one of the countries with the least controlled systems of banking globally with a foreseeable increase in competition due to implementation and large scale adoption of the recommendations of the Wallis Report done by the Financial Systems Inquiry. An increase in the number of banks and financial institutions entering the market today has led to adoption of various banking products and improvement in banking technologies such as ATMs.

ATMs are computerized telecommunications gadgets that offer clients of financial and banking institutions access to various financial transactions in public without the need for bank tellers and clerks. The bank clients are usually identified with plastic smart cards that are fitted with chips and magnetic strips. The cards contain security information such as the expiration dates of the cards and unique numbers. The security of the card is provided by the client who enters a personal identification number using Automated Teller Machines. The client can then access the funds held by the bank and make cash withdrawals or advances.

ATMs have had great influence on the banking sector in Australia. Firstly, they have helped create a highly sophisticated and secure financial trading environment offering Australians the capacity to carry out financial trading globally, electronically and in real time. The devices have also offered an improved fee transparency and competition within the banking and financial system.

Thirdly, with the growth of the electronic gadgets, Australian commerce has been able to reach new heights allowing consumers a chance to enjoy the wide range of financial choices. The devices have also made it possible for payments to be settled quickly and conveniently allowing customers, organizations and businesses the ability to transfer cash to and from personal and business accounts.

Mel writes about ATMs, ATM fees and other finance topics.